Running a small business means wearing a lot of hats. Some days, you’re the manager, bookkeeper, IT team, and customer service rep, and all before lunch! But what happens when you need expert help in areas like technology, project planning, or team support, and you don’t have the time (or budget) to hire a full-time specialist?
That’s where our On Call Service comes in. Think of it as having a trusted advisor on speed dial ready to step in with practical expertise whenever you need it
How Our On Call Service Works
Step 1: We get to know you We start with a one-on-one conversation. We’ll talk about your business, the projects on your plate, and the challenges keeping you up at night. You’ll also share which of our solutions feel most relevant right now, but don’t worry, you’ll always have access to all of them.
We have many solutions to fit most people and businesses and detailed descriptions are on the main Solutions page. Briefly, they are:
- Artificial Intelligence & Automation to make tech work smarter for yourself
- Project Management keeps work on track and stress low
- Cybersecurity protects your business from online risks
- Research Operations sets up systems to make sense of data and more
- Executive & Team 360 Evaluations provide honest feedback to strengthen leadership
- Research & Research Skills for insights that give you a competitive edge
- Coaching provides one-on-one support to grow skills and confidence
Step 2: We Talk About Your Needs Not every person or business needs the same level of support. Some want a quick check-in once or twice a month. Others need a few hours a week. Together, we’ll figure out how much help makes sense for your business and your budget.
Step 3: We Set Up a Retainer Here’s where many people have questions.
- A retainer is simply a pre-paid agreement that gives you guaranteed access to our time and expertise.
- You decide how many hours you want us available for in a month.
- We agree together on how quickly we’ll respond when you reach out (for example, within a certain number of hours).
- You pay for that access upfront, and we’re available to you throughout the month.
There are no subscriptions, no automatic renewals, and no credit cards on file. If, after a month, you decide this service isn’t the right fit, you can walk away with no strings attached.
Step 4: Ongoing Support On Your Terms At the end of the month, we’ll check in together. Did the service meet your needs? Do you want to continue, adjust the hours, or try one of our other solutions? You are always in control.
Why People Love On Call Support
- It’s flexible. You only pay for what you need, when you need it.
- It’s reliable. You’ll know exactly how much access you have to us, and how quickly we’ll respond.
- It’s personal. You’re not just calling a helpline, you’re reaching out to someone who already knows your business.
- It’s reassuring. Help is just a phone call, text, or e-mail away.
Life is unpredictable. Having expert support on-call gives you the confidence that when challenges come up, you won’t be facing them alone.
Ready to learn more? Schedule a free consultation and let’s talk about how On Call Services can give you peace of mind and practical help – exactly when you need it.