Every business, every career, and every journey is unique, but the challenges along the way often feel familiar: stalled projects, communication breakdowns, unclear goals, or the stress of trying to do everything yourself. At Critical Paths, we understand that there’s no such things as a one-size-fits-all fix.

That’s why we offer a wide range of consulting and coaching services, available live or through self- paced courses, designed to adapt to your specific needs. Whether you’re running a small business, managing a growing team, or simply looking for guidance in your professional path, we’ll meet you where you are and craft solutions that fit.

And here’s the best part: what you see on this page is just the beginning. If you don’t spot the exact service you’re looking for, reach out. We often tailor new approaches based on client needs, and we’d love to explore how we can support your goals.

Your challenges don’t have to feel overwhelming. Let’s solve them together.

On Call Service

On call service – for those who want it all.

Think expert help is out of reach? Our On Call Service is designed to be flexible and affordable for small businesses and individuals. You get access to the support you need, whether it’s a little or a lot, without committing to big contracts or high overhead costs. Interested?
Learn More

Research Operations

ReOps Made Simple

Build your research team so it's running the right way from Day One. Whether it's scaling up a research team, instituting best practices and guidelines, and training staff or finding the right participants for usability testing, Critical Paths will ensure your research team will be able to gain clear insights to guide smarter business decisions. Already have a team or need research democratization? Our skills workshops and mentoring will guide your employees through best practices for ethnography, contextual analysis, interviewing, usability testing, and so much more!
Learn More

Project Management

Project Management That Fits Your Business

With Critical Paths as your project manager, you get practical tools, people-centered strategies, and decades of expertise all in one place.
  • Budgets and resources are tracked.
  • Project timelines to create clear schedules.
  • Stakeholder communication to bridge gaps.
  • Risk management.
  • Process design.
Learn More

Executive or Team 360 Evaluations

Better Managers Mean Happier Employees

Employees don't always feel safe giving honest feedback about their managers. At Critical Paths, we create a safe, confidential process that uncovers the real story. With our evaluations, you'll get clear, honest insights about how your management is performing and practical recommendations to improve leadership, keep employees engaged, and reduce costly turnover.
Learn More

Employee Retention & Change Management

Helping you understand what your employees need in order to thrive.

Each organization is different and your employees have different needs, as well. We can help you understand the factors that drive employee engagement and the adoption of new technology or new guidelines.
Learn More

Artificial Intelligence

AI Sounds Excitng—But Is It Right for Your Business?

AI tools are everywhere, but that doesn't mean that every task should be handed over to them. At Critical Paths we help you cut through the hype. Through easy to understand workshops, we show you what AI can and can't do, when you still need a human touch, and how to keep your business information safe. We can help you with the answers to those questions and more. We work directly with you to discover current knowledge and internalize new information through educational workshops or seminars, no matter the time zone.
Learn More

Cybersecurity

Critical Paths helps small businesses protect themselves from cyber threats.

We make cybersecurity easier to understand and act on. Following guidance from the US Cybersecurity & Infrastructure Security Agency (CISA), every session is customized for your industry and needs to keep your team engaged and give them practical steps they can use right away to spot problems and prevent them before they grow into costly incidents.
Learn More